[RHCE] troubleshooting preperatoin

[Jon Carnes]

Just for completions sake...

The problem at my client turned out to be a full partition.  The volume
for / was completely full.  They also did not have a separate partition
for /usr.

The server would lock-up whenever anything (like up2date) tried to
change some configuration files. 

Up2date, btw, changes files found in: /etc/sysconfig/rhn/..

And *yes*, I did ask them to do a 'df -a' when they first called, and
they assured me that all the volumes had plenty of space:  "I've been
battling this for two days, and I've been keeping an eye on the volume
space.  No problems there!"  

Next time I'll have them do a:
   df -a |mail -s "My server vols" jonc@trilug.org

I found the problem in under 5 minutes... Still cost them $180 though.

Jon Carnes