[TriLUG] Re: No longer available (got employed). & HARDWARE SHOPPING TIME!
Ed Warnicke
hagbard at physics.rutgers.edu
Mon Jan 28 23:49:49 EST 2002
I have also had quite happy experiences with www.mwave.com .
I have had issues with them on occasionally, but they were the
sorts of things that inevidably occur, and they corrected them
admirably.
For example, I had ordered a particular DVD drive and DVD card.
A package containing the correct DVD card but a CDRW arrived.
I called to complain, and the customer support staff
A) Came to understand my rather strange problem quite quickly.
B) Arrange for an RMA for JUST the drive ( not the whole
ordered item ), which went quite smoothly.
I was given a particular PERSON to correspond with and/or call
for any issues related to this problem. There where no further
issues, but it's very nice for someone to OWN the problem.
I continue to do a fair bit of business with mwave, and my only
real complaint is that they don't carry Antec cases and power supplies.
Ed
On Mon, 2002-01-28 at 14:25, Tom Bryan wrote:
> On Friday 25 January 2002 10:36 pm, Andrew C. Oliver wrote:
>
> > > + RAM + nice case + nice fans. Recomendations on HW and on-line/live
> > > shopping centers? I'm looking for "stability first".
>
> > As for mail order I've had good luck on yahoo shopping.
>
> I've had nothing but good experiences with www.mwave.com. Of course, I
> haven't had to return anything yet. :)
>
> ---Tom
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