[TriLUG] Linux and ATT

[David A. Cafaro]

There is only one problem with using Linux, but not supporting the 
"consumers" using Linux.  Some of those Linux users who are getting 
frustrated trying to use ATT services are the same users who are 
programming that kernel you are running, figuring out how to route those 
packets, what to do with those web pages, etc.  That certainly is not going 
to encourage them to help ATT deal with their Linux needs, if ATT isn't 
going to at least work with the user and his/her Linux needs.  It's always 
been my take that being "in tune with Linux and free (or opensource) 
software markets" is contributing at all ends.  Those who program - 
program, those who support - support, etc, and all get to take advantage of 
what each has contributed in what ever small way they have.

Just my take on it,
David

At 12:04 PM 4/5/2002, you wrote:
>I spend most of my day supporting a team of about 40 people (give or take
>a few) at AT&T and I can assure you that there are certain critical
>enterprise functions here that will NOT occur without Linux.
>
>Just because they won't support you as a Linux user, doesn't mean they
>aren't in tune with Linux and free software markets.  It's more of a
>matter of the (low) profit margin of managing users with Linux desktops,
>as opposed to using it for core Internet information services.  You'd be
>surprised at the large organizations who use it, but won't support users
>who use it.
>
>Lug