[TriLUG] good news & bad news

[Mike Mueller]

On Friday 02 August 2002 23:45, Tanner Lovelace reputedly wrote:
> RMA it
> through Western Digital?  

My experience with RMAing through WD was very good.  

There is a diagnostic tool: http://support.wdc.com/download/index.asp

When I told the tech support rep the code from the diagnostic tool, he cut 
straight to the RMA process.  In less than 2 weeks I had a working drive.
-- 
m