[TriLUG] Re: Telocity/DirecTVDSL defunct

[James Manning]

> [Thomas C. Meggs]
> Recall also that the people that come to your house to fix it are TWC 
> employed, not Earthlink people. From my experience overall these people 
> that come to your house are grossly incompetant and haven't the 
> slightest clue what in the hell is going on with your equipment. I've 
> had even had two 'linemen' out to my house as well, with no luck on 
> improving my connection problems.

I've noticed the same, up until getting the right guy out there that
checks signal levels and tends to fix the probem (in my experience) by
crimping on new connectors cuz the guys they initially sent out
didn't do it correctly.  Downright scary how much cleaner things were
after just a couple of new connectors.  I'm glad the signal quality
was low enough so I was getting lots of errors.  It's nice that the
cable modem internal web servers expose things like CRC error counts :)
-- 
James Manning <http://www.sublogic.com/james/>
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