[TriLUG] Re: Open Source CRM

[James Manning]

> Difficult installation process, what documentation exists doesn't match with
> the versions, hardcoded paths, never did get it working well enough to try
> all the features, poor usability, client lacks features in comparison to
> ACT!.

So if you're trying to migrate a shop away from ACT! and would prefer
they go the open-source route, what are the current recommendations?

phpgroupware seems a little immature ATM for the task, esp. since the
main goal is sales contact mgmt, with integration with an exchange
server being the eventual goal.  I don't mind coding the Exchange I/O
myself, but something fairly mature with a decent API to work with
(and nice docs :) would be a preferable starting place :)

Thanks!
-- 
James Manning <http://www.sublogic.com/james/>
GPG Key fingerprint = B913 2FBD 14A9 CE18 B2B7  9C8E A0BF B026 EEBB F6E4