[TriLUG] OT: DSL for SOHO in Chapel Hill

[Joseph Tate]

Magnus Hedemark wrote:

> On 28 Jan 2004, Michael Thompson wrote:
> 
> 
>>I had an interesting conversation with idiot|moron|half-wit behind the
>>counter who tried to convince me that Linux was NOT evolving as quickly
>>as Windows.  
> 
> 
> You know what they say about opinions.
> 
> This has, by the way, run against the prevailing attitude of said idiot's 
> management.  I've talked with them in the past, and they've talked in 
> front of TriLUG, about how they recognize the large Linux minority in 
> their customer base and do try very hard to make sure that 99% of the 
> hardware they sell in the retail outlets is Linux compatible.
> 
> 
>>So unless you like your overpriced hardware bundled with a healthy dose
>>of *bad* customer service and complete ignorance, STAY AWAY from Intrex
>>in Greenville.  (And if you do, you might as well buy brand name stuff
>>at Circuit City or Best Buy.)
> 
> 
> Sounds like a problem at that one store.  The Intrex in Durham is staffed 
> with friendly people who may not know Linux much but they do know their 
> hardware.  It's been a couple of years since I shopped at the Chapel Hill 
> store but I've been less pleased with them.  Special order machines took 
> weeks to build when they should have taken a day or two to process (and 
> ended up having the shelf life of a grapefruit anyway).  
> 
> The staff at the 
> Chapel Hill store, on the other hand,  was a bit less knowledgable and 
> even less attentive to 
> customers, but probably on average for a retail outlet (on par with 
> Circuit City or Best Buy in Durham). 
> 

I'd bet that's changed in the last year.  I personally know the new 
manager of the Intrex store, and he knows his hardware (and used to work 
at the Durham Store).  He is not a Linux guy, though I've been working 
on converting him.  I need to get him a Knoppix disk I think.

Joseph