[TriLUG] 1u rack server

[Chris Bullock]

> Jon,
>
> Aberdeen Inc: http://www.aberdeeninc.com/ is a reputable place that
> sells Supermicro gear.  I've never purchased a full system from them,
> but I have bought parts, and they have a good reputation.
>
> Mike

We just bought an Aberdeen 2TB server in December and experienced ecc errors 
on one of the drives.  It took a while for someone from support to call us 
back , ~1week, to verify that is was nothing to worry about.  IMHO, an error 
*is* something to worry about.  Also, we have already had to replace the RAID 
card in it, not saying that is was Aberdeen's fault, but it was in their 
server.

FWIW, if you have the money, I would certainly spend the money on one of the 
more known companies.  We have experienced much better support from these 
companies.  From my experience, if a drive fails in a Compaq server they just 
ask for the spare number or have a rep come out and fix it no questions 
asked.  Most other vendors assume that a failed component is the customers 
fault.  We have one vendor, that blames heat on our failed drives, I think we 
are up to 12 replacements in that machine, then when they send us the 
replacement drive they charge us $100 for shipping.

Don't get me wrong, there are some good small companies out there, but finding 
them is the key.
my $.02
--chris