[TriLUG] Time Warner Digital Phone

z zzd at trilug.org
Sun Mar 21 17:40:25 EST 2004


On Saturday 20 March 2004 08:26 pm, Randy Crews wrote:
> Has anyone used this service from TW?  Do you have any feedback on
> quality versus existing POTS service?
>
>
>
> Randy

I have had the TWC VoIP service since the end of January and have been very 
pleased with it. No more LD charges! Every once in a while there is a slight 
time lag in a call and you find yourself talking at the same time as the 
other person, especially with cell phones. But other than that, calls are 
crystal clear. When calling Canada and Scotland, which I do quite a lot, I 
find no issues with lag time like I do when calling a cell phone.

Out if country rates are very competitive and cheaper than I used to pay with 
MCI.

The only major issue I have had was not having 911 set up. However, I sent an 
email to their support center around 7/8pm one night and the issue was 
resolved by noon the next day. I must admit, compared to any baby bell 
company, TW service is outstanding.
-- 
z



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