[TriLUG] OT: Retail Sharkso

Douglas Kojetin djkojeti at unity.ncsu.edu
Tue Apr 20 08:32:19 EDT 2004 

sounds good to me -- we've purchased a few boxes from Intrex that i've 
installed linux on ... and when i take in for repair, i get the 'we can 
look at it, but we're limited since you installed linux' line ...

last week i took two systems in, one is fixed, the other is still 
having issues.  (almost positive they were/are hardware problems; i'm 
not going into details)  :)  argh.

i'd glad welcome linux support.

if someone writes a letter, forward me what you wrote :)

doug


On Apr 20, 2004, at 7:20 AM, Aaron S. Joyner wrote:

> Two suggestions.  First off, email feedback at intrex (dot) net.  It 
> really does get read by people who have the ability to make changes.  
> Let them know that you would purchase support for your Intrex system, 
> if such support were available.  I won't guarantee you that they're 
> going to be hiring someone over night because of your email, but I 
> know if I were the person making hiring decisions (just to be clear, 
> I'm not), it would certainly make me consider Linux experience as a 
> more valuable trait next time I looked at a resume.
>
> As a second suggestion, do it in numbers.  Generally, it is my 
> impression that the amount of people wanting commercial support from 
> an Intrex store (or any retail location for that matter) for a Linux 
> installation is very small.  If that impression is wrong, make your 
> voices heard.  It's all about the economics of volume, if it's clear 
> that people are wanting support, then Intrex (and other stores) can 
> adapt to provide that.  I don't want this aspect to center on being 
> Intrex specific.  From a general evangelism point of view, your 
> previous email is right on track - let the right people (see above) 
> know that you're interested in Linux support, and that they're loosing 
> potential revenue by not providing it.
>
> Just my two cents,
> Aaron S. Joyner
>
>
> ALFRED JOHNSON wrote:
>
>> Changing the subject a bit, I have an "Intrex experience" to relate 
>> which happened just today at the Cary store. The Cary store used to 
>> have technicians who could work on Linux systems (they were NCSU 
>> students).  I've been a satisfied customer at Intrex for many years, 
>> so I asked Scott whether or not they had obtained another "Linux 
>> technician" to work for their customers who prefer to run Linux (such 
>> as myself). Scott replied that they "didn't because there weren't 
>> enough customers asking for Linux repairs".  So the only thing they 
>> can repair is WINDOZE  machines. Now I know that there are a lot of 
>> Tri-luggers who have purchased their computers or computer parts at 
>> Intrex. I'm suggesting that we bombard Scott suggesting that they get 
>> at least one Linux technician who can work on our Intrex boxes.
>> At the moment Scott thinks that there aren't many Linux users buying 
>> Intrex computers and parts !!!  As for the DVD prices, Compusa not 
>> only has the cheapest blank DVD's all the time, they regularly have 
>> great sales on the Compusa brand usually at holidays. Moreover, I 
>> have had problems burning DVD-R's in my Panasonic machine.  When I 
>> sent it off to Panasonic to be repaired, they informed me that the 
>> quality of DVD's varies wildly. They even sent me a list of their 
>> experiences with various brands of DVD's. They said that they have 
>> constantly had problems with Memorex disks more than any other brand. 
>> They recommended Fuji and Compusa at the top of their list. ---al 
>> Johnson
>> =================================
>> I don't know what you consider to be very expensive, but at the 
>> moment blank DVDs actually on sale (have been for a week or two).  
>> Right on the front page (http://www.intrex.net/) - 10 packs - Buy two 
>> get one free.  I actually heard a rumor today though, that some 
>> people have had reliability / coaster issues with them, and since I'm 
>> rather stocked for DVD-Rs at the moment I have yet to purchase any.  
>> Anyone else have any practical experience to share?
>>
>>>
>>> Just to be fair, I poked CompUSA's website real quick to compare 
>>> prices.  The best deal I could find was on unknown or CompUSA brand 
>>> DVD-Rs in pack sizes from 25 to 50 which were approximately $1 a 
>>> piece (same basic price as at Intrex).  Note that those were 1x 
>>> discs, not 4x discs.  The ones we have at Intrex I'm fairly sure are 
>>> KHypermedia or some other off-brand, but are 4x as opposed to 1x, 
>>> and at the same cost.  Is there some in-store special or particular 
>>> bundle deal from CompUSA that I'm overlooking?
>>>
>>> Aaron J.
>>>
>>> ALFRED JOHNSON wrote:
>>>
>>>> On the other hand, Intrex has extremely expensive blank DVD's while 
>>>> Compusa has the cheapest.  The biggest mistake most shoppers make 
>>>> is assuming that just because a store is the cheapest on product X 
>>>> that they must be the cheapest on product Y.  Just about every 
>>>> store has it's loss leaders and products priced sky-high. Anything 
>>>> you need to obtain at the lowest price needs to be compared in 
>>>> every store that sells it. -- Al Johnson.
>>>> On Friday, April 16, 2004, at 03:57 PM, Kevin Flanagan wrote:
>>>>
>>>>> If you are in the N Raleigh area, I'll give you a dozen for free!  
>>>>> We
>>>>> boxes of the things.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> Retailers need to compete with online competition and get their 
>>>>>> act
>>>>>> together.  Example Compusa.  I needed a plain power cable for a 
>>>>>> PC.
>>>>>> Price  at CompUSA $19.99.  Price at Intrex $1.50.  Give me a 
>>>>>> break there
>>>>>> is no  explanation between the two prices.  If anything Compusa 
>>>>>> should
>>>>>> be  cheaper.  I can take a markup for convienence but that is a 
>>>>>> little
>>>>>> excessive.
>>>>>>
>>>>>> -- 
>>>>>> TriLUG mailing list        :
>>>>>> http://www.trilug.org/mailman/listinfo/trilug TriLUG 
>>>>>> Organizational FAQ
>>>>>> : http://trilug.org/faq/
>>>>>> TriLUG Member Services FAQ : 
>>>>>> http://members.trilug.org/services_faq/
>>>>>> TriLUG PGP Keyring         : http://trilug.org/~chrish/trilug.asc
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> +------------------------------------------------+
>>>>> Military justice is to justice what military music is to music.
>>>>>
>>>>> Groucho Marx
>>>>>
>>>>>
>>>>> -- 
>>>>> TriLUG mailing list        : 
>>>>> http://www.trilug.org/mailman/listinfo/trilug
>>>>> TriLUG Organizational FAQ  : http://trilug.org/faq/
>>>>> TriLUG Member Services FAQ : 
>>>>> http://members.trilug.org/services_faq/
>>>>> TriLUG PGP Keyring         : http://trilug.org/~chrish/trilug.asc
>>>>>
>>>>
>>>
>>> -- 
>>> TriLUG mailing list        : 
>>> http://www.trilug.org/mailman/listinfo/trilug
>>> TriLUG Organizational FAQ  : http://trilug.org/faq/
>>> TriLUG Member Services FAQ : http://members.trilug.org/services_faq/
>>> TriLUG PGP Keyring         : http://trilug.org/~chrish/trilug.asc
>>>
>>
>
> -- 
> TriLUG mailing list        : 
> http://www.trilug.org/mailman/listinfo/trilug
> TriLUG Organizational FAQ  : http://trilug.org/faq/
> TriLUG Member Services FAQ : http://members.trilug.org/services_faq/
> TriLUG PGP Keyring         : http://trilug.org/~chrish/trilug.asc
>

More information about the TriLUG mailing list