[TriLUG] call for help

[Ralph Blach]

Stephan,

There are compaines that do this.

Have here call the tech support line for her hardfile and they should be 
able to give her
the name of the company that does this kind of work.  Have her be 
prepared for a BIG bill, maybe thee figures.

I looked into this after a hardfile crash and it was expensive then and 
I bet its more
expensive now.

Chip

Stephen Hoffman wrote:

>I just received a call from an employee in absolute panic.  Her hard drive
>crashed and naturally she didn't have any backups.  There isn't much
>sensitive information on there, but she has a 5 month old baby, whose
>whole record of existence is on that HD (in digital picture format!)
>
>Does anyone know of or have good experience with a good place to take a HD
>to try to recover data? She's in the Wilmington area, but I don't think
>she cares where it's recovered.  From what she said to me, it doesn't
>sound like the drive itself went completely kaput, but more then likely
>some sort of OS corruption, it sees the boot partition and tries to load
>windows then dies.  Dell swears that the drive is bad, and will be out
>later this week to replace it.  She is obviously a windows person, but
>when the dust settles, I'll definitely be FedEx-ing her a knoppix CD
>(don't think now is the time to play the "if you were using linux" card).
>
>Both she and I thank you in advance for any pointers.
>
>Steve
>
>  
>


-- 
Ralph "Chip" Blach
IBM LTC
Raleigh, North Carolina
919 543 1207