[TriLUG] RE: phone tracking or trouble ticket software/webmail

[Brian Daniels]

On Wed, May 25, 2005 at 02:21:47PM -0500, Craig Cook wrote:
> Request tracker is a solid trouble ticketing/helpdesk solution.  Does not have the shared calenders, but may be worth a look...
> 
> http://www.bestpractical.com/rt/
> 

+1.  We've been using RT for several years now and it has performed well.

--Brian

-- 
I think my life is fuller because I realize
that I don't know what I'm doing.
I'm delighted with the width of the world!
			---Richard Feynman


Brian Daniels                  bitmage at bellsouth.net
      http://www.eviloverlord.net