[TriLUG] Open position - Senior IT Associate

[Craig Duncan]

 One of my clients located in downtown Durham is looking to fill the
following position. If this is something you are interested in, please
send me a copy of your resume off line.

Thanks, Craig

*JOB DESCRIPTION*

*TITLE: *
SENIOR INFORMATION TECHNOLOGY ASSOCIATE
*BASIC FUNCTION: *
MANAGE MAJOR CREDIT UNION IT INFRASTRUCTURE;
PROVIDE SUPPORT TO BROADER COMMUNITY


   1.

      Assist VP of Information Technology in the development of branch
      network architecture, server(s) setup, data communications,
      network interface with wide and local area networks, client
      workstations, connectivity to third party real time and batch
      exchange of data, and other infrastructure needs to ensure 24/7
      full service financial services.

   2.

      Ensure that all branch data processing, communications, networks,
      computers and other infrastructure needs are functioning
      efficiently and without error.

   3.

      Support the Information Technology VP (IT VP) and the IT group in
      ensuring that all other non-financial core data processing,
      communications, networks, computers and other infrastructure needs
      at Self-Help are functioning efficiently and without error.

   4.

      Make reports and recommendations to the IT VP and the Credit Union
      President about new products, services and procedures. Assist in
      implementation of the new products or services as appropriate.

   5.

      Perform other duties and responsibilities as directed by the IT VP
      or the Credit Union President


*PRINCIPAL QUALIFICATIONS: *
Strong skills/experience in the following: Microsoft server, local and
wide area networking, SQL management and scripts and broad IT
capabilities. Linux experience is a strong plus. Undergraduate degree
preferred.


  SCOPE OF JOB

*TITLE: *SENIOR INFORMATION TECHNOLOGY ASSOCIATE

*PURPOSE: *ENSURE THAT RETAIL SYSTEMS ARE PROPERLY DESIGNED AND THAT
THEY RUN EFFECTIVELY; PROVIDE BROAD IT DESIGN AND ADMINISTRATIVE SUPPORT

   1.

      Assist VP of Information Technology in the development of branch
      network architecture, server(s) setup, data communications,
      network interface with wide and local area networks, client
      workstations, connectivity to third party real time and batch
      exchange of data, and other infrastructure needs to ensure 24/7
      full service financial services.

   2.

      Utilize SQL to design scripts, batch processes and other routines
      to create monitoring capabilities, custom reports and other back
      office functions.

   3.

      Work closely with the Servicing Systems Manager to ensure that our
      primary credit union servicing systems perform according to
      management expectations 24/7.

   4.

      Monitor and troubleshoot servers that perform functions for
      servicing, specifically core platform (CAMS and ShareOne), Loan
      Manager, MortgageWare, Mas200 and other core servicing systems.

   5.

      Monitor and troubleshoot local and wide area network connections
      that affect user on the respective systems above, including data
      interchange, printing, archiving and teller connections.

   6.

      Support the Servicing Systems Manager to ensure that the core
      software system connects to and operates correctly with third
      party vendors and/or electronic delivery systems.

   7.

      As needed, visit retail branches in order to upgrade and/or
      troubleshoot systems.

   8.

      Support management in the development and implementation of new
      retail products and services.