[TriLUG] ot - vonage hiccups

[Jon Carnes]

On Mon, 2005-09-26 at 14:17, Wing D Lizard wrote:
> I get quarter second gaps from time to time when listening
> to long distance calls.  Previously, my vonage voip/router
> box was behind my main router.  I moved it in front so
> it goes
> 
>  tw_cable_modem --> linksys_vonage_router --> main_router
> 
> The old setup had the routers reversed.
> 
> I have a single ip address from twc.
> 
> Does anybody know if this will work better?
> 
> b

Drop your computer from the network (pull the network plug) when the
problem starts. If the problem continues then the problem is off-net
from the local network and no amount of QoS will help.

If pulling your computer off the network helps then check it for
viruses, spy-ware, etc. We've had a few Soho clients that went from
perfect voice to horrible cell-phone sounding conversations after they
contracted some nasty viruses.

If you don't think it's a Vonage problem you can always do a traceroute
to their CA and then ping various points along that route to see where
problems begin are occurring.  I just traced down a Covad problem for a
client last week doing something similar.

Good Luck. 

Jon Carnes