[TriLUG] Slightly OT:Vonage vs. TWC Phone Service

[jonc]

In these incidents the customer problems are most likely due to internet
connectivity problems. As we always tell our Soho customers:
  If the network is good, it works like magic
  If the network is bad, the results will be tragic...

I'll wager that the happy TWC customer would be just as happy with
Vonage - since their connectivity is good. They might even be happier
with Vonage since they would get more features for less cost.

Jon Carnes
FeatureTel

On Fri, 2005-10-07 at 10:47, Jimmy Dorff wrote:
> Personally, I've had more variance with Vonage.  I currently have a 
> family member going through a Vonage nightmare.  Lot's of dropped calls, 
> calls don't connect, etc..  But, I also have friends with good Vonage 
> service.
> 
> As far as TWC Digital phone I've had nothing but good experiences.  One 
> family member I recommended to TWC phone service has a person talking on 
> the phone *all the time*.  They've never had any complaints or problems, 
> nor have I.
> 
> -Jimmy
> 
> 
> Matt Pusateri wrote:
> > Triluggers,
> > 
> > I trying to decide on Vonage versus Time Warner Cable's phone service.
> >  I have had mixed reviews on both.  Anyone care to share the
> > experiences.  From a price perspective Vonage seems more desirable,
> > but I don't want to end up in one of those - You get what you pay for
> > scenarios.
> > 
> > Also those that are successful in having good quality voip service do
> > you have the voip ATA box ahead of you local network or behind.  If
> > behind are you doing and QOS.  My setup will most likely involve a
> > WRTG54.
> > 
> > Thanks,
> > 
> > Matt P.
> >