[TriLUG] Record Phone Interviews? Anyone done this?

Jon Carnes jonc at nc.rr.com
Tue Jun 5 21:47:58 EDT 2007


Yep. We funnel calls to be recorded through an Asterisk Gateway that has
that sole purpose. Asterisk monitors both sides of the conversation and
on hangup, combines them into one WAV file.

We store the WAV files in the clients web area where they are available
immediately. Later in the depths of the night we compress the WAV files
into other formats like OGG for archive purposes.

This is also our current CALEA solution.

Jon

On Tue, 2007-06-05 at 12:42, Marc wrote:
> I am not the asterisk guru, but I would imagine there would be some sort of
> asterisk extension that would allow recording as well.  I was at a meeting
> recently where someone demonstrated asterisk's ability to call scripts which
> control security cameras, and that was only one tiny example of a lot of
> features it can have.  Someone has probably already created it.
> 
> 
> http://voip-info.org/wiki/
> 
> Marc
> 
> 
> 
> 
> On 6/5/07, jonc at nc.rr.com <jonc at nc.rr.com> wrote:
> >
> > I always think that Low-Tech is the best tech!
> >
> > However, a lot of VoIP softphones have recording built into them. If you
> > are going to do a lot of recording then you might want to install an
> > OpenSource softphone or buy a decent (~$150) softphone that can do
> > recording at the click of a virtual button.
> >
> > Jon
> >
> > ----- Original Message -----
> > From: Andrew Perrin <clists at perrin.socsci.unc.edu>
> > Date: Tuesday, June 5, 2007 9:47 am
> > Subject: Re: [TriLUG] Record Phone Interviews? Anyone done this?
> > To: Triangle Linux Users Group discussion list <trilug at trilug.org>
> >
> > > I have a low-tech solution you're welcome to borrow - it's a fairly
> > > old,
> > > broadcast-quality cassette recorder from Marantz that I use for
> > > research
> > > interviews. It has a telephone jack on the side, which along with a
> > > plain
> > > RJ11 splitter records very nicely from the phone. Let me know if
> > > you'd
> > > like to borrow it; I use it very rarely these days.
> > >
> > > --------------------------------------------------------------------
> > > --
> > > Andrew J Perrin - andrew_perrin (at) unc.edu -
> > > http://perrin.socsci.unc.eduAssistant Professor of Sociology; Book
> > > Review Editor, _Social Forces_
> > > University of North Carolina - CB#3210, Chapel Hill, NC 27599-3210 USA
> > > New Book: http://www.press.uchicago.edu/cgi-bin/hfs.cgi/00/178592.ctl
> > >
> > >
> > >
> > > On Tue, 5 Jun 2007, Carl Crider wrote:
> > >
> > > > Hey all,
> > > >
> > > > I need a way to record phone interviews. Has anyone
> > > > done this recently? I'm doing more research of course,
> > > > just thought I'd tap my local resource.
> > > >
> > > > details:
> > > > -The calls will be made from my home phone [VOIP].
> > > > -They don't have to be super-clean audio, just clear enough so
> > > > that they can be transcribed.
> > > >
> > > >
> > > > Thanks,
> > > >
> > > > Carl
> > > > --
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