[TriLUG] Fwd: Job post: Senior Support Engineer at rPath, Inc.

[Joseph Tate]

View job listing:
http://www.linkedin.com/e/vjb/320509/

Company: rPath, Inc.
Job Title: Senior Support Engineer
Description: rPath, Inc. is seeking a Senior Support Engineer to join our 
team. We're changing the face of computing; for that we need your help.

We're looking for people with a proven track record to provide 
highly-responsive (and highly-personalized) support to one of rPath's most 
prestigious customers. In other words, if you astound coworkers with your 
Linux expertise AND you're also the person people turn to when they need 
someone to go with them when buying a used car, you just might be the kind of 
person we're looking for.

This position is located in Raleigh, NC - if you're not local, you must be 
willing to relocate. This position requires less than 10-20% travel. Still 
interested? You'll need to be able to say "yes" to the following:

    * Highly proficient in Linux system administration skills.
    * Familiar with the structure and assembly of the Linux operating system.
    * Comfortable developing and building software packages in multiple 
programming languages, including C, Java, Python, and Perl.
    * Proficient with Linux packaging technologies (RPM or Conary, for 
example).
    * Familiar with source code management concepts and current software 
engineering methodologies.
    * Able to accurately convey complex concepts via concise and simple 
English (both written and verbally).
    * Able to effectively work within a global team, as some team members and 
customers may not speak English as a native language.
    * Able to manage multiple customer-oriented projects, tasks, and issues 
per contractual response and resolution times.
    * Perform engineering/developer-level diagnosis for customer issues.
    * Excel at managing customer expectations and working with a variety of 
customer infrastructure configurations.
    * Available after-hours on an as-needed basis for emergency production 
support supplementing our onsite personnel.
    * Have two years Help Desk experience in an Information Technology company 
and/or two years technical experience in a customer-centric company.

Any of the following would be a definite plus:

    * A college degree in Communications, Business, or Computer Science.

Basically, you need to have superlative communication skills (as well as know 
what "superlative" means), strong technical skills in the Linux space, and be 
familiar with the ways of business.

Did we just describe you? If so, let's talk! If you make the grade, you'll be 
working with some of the best and brightest the industry has to offer.

E-mail your resume to jobs at rpath.com, with the subject "Senior Support 
Engineer".