[TriLUG] Time Warner Business Class

[jonc at nc.rr.com]

---- Christopher L Merrill <chris at webperformance.com> wrote: 
> Keith Woodie wrote:
> > I am going to start telecommuting two days a week, and I have been
> > pondering upgrading to TWC business class.
> > 
> > Can some of you list advantages/disadvantages?   I know there have
> > been several complaint threads.
> 
> I guess I have both, since we use RR Businesss at the office.  One of
> my coworkers sprung for business class at home.  We both VPN into our
> office frequently.  For our purposes, I don't think we can tell the
> difference.  He says he has received good service at home when he has
> encoutered outages, but I've had the same at home with residential.
> 
> It seems like we get more outages at work, but it isn't really a fair
> comparison since I'm using that connection 8 hours per day and using
> my home connection for only 2.
> 
> Chris
> 

Business service uses different frequencies (or channels) on the cable and connects up to different (business) Distribution routers on the back-end. They seem to be fairly good these days about distributing loads on the Business network - so your latencies stay low and your bandwidth stays high. 

Caveat: If they redistribute the load in your area, your service will go to crap - until you turn off then turn back on the Cable modem. We teach customers this ritual all the time. 

Additionally, with Business you get static IP's (if you want), and that can be a nice thing if you want to deploy your own DNS or other services.

Jon Carnes
FeatureTel