[TriLUG] TigerDirect is having problems

[Allen Freeman]

Eh, just one more example of tigerdirect's customer service sucking. Seriously I don't understand why folks still do business with them.

--- On Wed, 10/29/08, Joseph Mack NA3T <jmack at wm7d.net> wrote:
From: Joseph Mack NA3T <jmack at wm7d.net>
Subject: [TriLUG] TigerDirect is having problems
To: trilug at trilug.org
Date: Wednesday, October 29, 2008, 12:47 AM

Since tigerdirects website came up earlier...

I just ordered something through Tigerdirect's webpage and 
paid with Paypal. The transaction stayed pending in paypal 
for an hour (rather than getting instant e-mail confirmation 
from paypal and the vendor). After a couple of rounds of 
phone calls Tigerdirect admits it's their problem; their 
machines are down (but still happiely accepting orders 
apparently) and _I'll_ have to contact paypal to cancel the 
payment, as the transaction ID will be invalid.

mutter mutter

Joe

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Joseph Mack NA3T EME(B,D), FM05lw North Carolina
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