[TriLUG] MS Web Host drops connecions from Linux clients

[Michael Kimsal]

I wonder what 'successful' means in this case.  The page came up, or they
were all equally fast/slow?
On Wed, Nov 4, 2009 at 7:50 AM, Brian Phelps <brphelps at ieee.org> wrote:

> On Wed, Nov 4, 2009 at 6:48 AM, Kevin Hunter <hunteke at earlham.edu> wrote:
>
> > <grin />
> >
> > I'm so reminded of an XKCD comic right now: http://xkcd.com/386/
> >
> > Kevin
> >
> > I'm so impressed with your double entendre Kevin!  While that meme does
> apply here, their response on this issue determines whether I spend my next
> $40,000 with them.  There are other vendors out there who make the same
> stuff and if they can't fix a simple problem with their web server, I might
> assume they don't have what it takes to make reliable equipment either and
> go with another more competent vendor.
>
> I need your help Kevin and others on this list to help him realize he has a
> problem and fix it so I and others at my company can use their website to
> download manuals and updates.  In this case Abdel being "wrong on the
> internet" (note Kevin's clever double entendre here) has actually cost my
> company time and money.  And on top of that I have time and frustration
> just
> convincing Abdel that he has a glitch with his server.
>
>
> > At 4:00pm -0500 Tue, 03 Nov 2009, Brian Phelps wrote:
> >
> >> Just got a response from the admin:
> >>
> >> Please let him know he is wrong.  His contact info is below.
> >>
> >>  We spent today's all day troubleshooting our network, firewall
> >>> and servers configuration. We did couple of testing from
> >>> outside, even from outside the US, some of the computers we
> >>> tested from are Linux. ALL THE TESTS WERE SUCCESSFUL.  I think
> >>> the issue is from your side.
> >>>
> >>> Thank you
> >>>
> >>> Abdel Boujoual
> >>>
> >>
> >>
> >> On Tue, Nov 3, 2009 at 3:56 PM, Brian Phelps wrote:
> >>
> >>  On Tue, Nov 3, 2009 at 1:55 PM, Michael Kimsal wrote:
> >>>
> >>>> Poked my brother about this (up in Detroit - slow up there
> >>>> too).  His random notes include:
> >>>>
> >>>> http://support.microsoft.com/kb/932170
> >>>> http://forums.whirlpool.net.au/forum-replies-archive.cfm/720119.html
> >>>> one of the last comments: "Just wanted to give a status update
> >>>> for those that might be interested.
> >>>>
> >>>> We are dealing directly with Microsoft regarding this issue and
> >>>> it has been escalated quite high in the support team.
> >>>>
> >>>> We have managed to duplicate the issue with Linux as well so
> >>>> the problem is not just related to Mac OS X. It also relates to
> >>>> any TCP transfer and not just with SMB.
> >>>>
> >>>> Looking very much like a bug with Vista and hopefully in time
> >>>> there will be a hotfix for it."
> >>>> http://en.wikipedia.org/wiki/Compound_TCP
> >>>>
> >>>> CTCP is enabled by default in computers running beta versions
> >>>> of Windows Server 2008 and disabled by default in computers
> >>>> running Windows Vista.  CTCP can be enabled with the command:
> >>>> netsh interface tcp set global congestionprovider=ctcp   or
> >>>> disabled with the command: netsh interface tcp set global
> >>>> congestionprovider=none
> >>>>
> >>>> looks like there are a lot of known problems with vista/2008
> >>>> and TCP
> >>>>
> >>>> even pingdom says it takes 3.3 sec to load a 3.8 kb file and
> >>>> 0.6 seconds to transfer a 3.6 kb file
> >>>>
> >>>> it's def something wrong with the server and other windows
> >>>> clients ignore the lost packets and keep resending new ones
> >>>> instead of waiting for retransmission
> >>>>
> >>> --
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> >
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>



-- 
Michael Kimsal
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