[TriLUG] Time Warner price increase

Ben Coughenour benc at alumni.psu.edu
Thu Dec 3 10:21:56 EST 2009


You need to talk to their "customer retention department".   You have to 
ask specifically if there are any promotions that can lower the price of 
each service you have individually.   Otherwise they will just address 
your internet access and leave the others as is when they could also be 
lower.

Ben


Ronald H Evans wrote:
> I just checked my Time Warner bill for last month and the price had
> increased ten percent!  I only buy Internet access and have been paying
> 49.95 and now it is 54.95.  I feel that one has to take a stand
> somewhere and in this case the increase seems totally unjustified,
> especially considering the weak economy.  It's just another greedy
> corporate money grab.
>
> Any ideas on how to fight this kind of thing?  I called their complaint
> line a few minutes ago.
>
> Ron
>
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