[TriLUG] OT: Earthlink and ISPs

[David M.]

heh, don't buy stuff?  LOL, sorry had to be done.  :)  I'm not sure I would
choose a DSL package... personally I'd stick with cable but I don't you know
bandwidth needs.  I'm on the standard RR plan for $34.95/m and it works fine
for me.  I don't need the turbo.  Is there a DSL offering out there which
delivers the bandwidth you desire?  You could always move to Wilson and get
some fiber!  :)
On Wed, Nov 24, 2010 at 12:25 PM, Jim <jjtuttle at trilug.org> wrote:

> I recently moved to Earthlink Max and am pretty disappointed in the
> service.  Max is advertised as (up to) 15 Mbps down and 1 Mbps up.  My peak
> realized speed is 10 Mbps down and 500 kbps up.  On evenings and weekends,
> though, I get ~3 Mbps down and 250 kbps up.
> I was trying to escape TWC who, after dropping their Business Class deal
> with Duke, dropped my speed by 50% for the same price.  Dealing with
> Earthlink has been pretty awful.  It always goes something like this:  Call
> Earthlink call-center in India; get transferred to Time Warner; get told
> that your problem should be handled by Earthlink support and directed to
> call Earthlink.  Later, rinse, repeat.
> I was looking into Initrex because I thought they had a DSL package.  I'm
> interested in getting away from companies that treat me like crap.  Any
> suggestions?
> jt