[TriLUG] TWC in RTP - 30/5 for $54.95/mo

Michael Kimsal mgkimsal at gmail.com
Sun Apr 10 09:58:22 EDT 2011

OK - just got this set up about 15 minutes ago.

Installer was a nice chap from Kablelink, and had an Ubee modem/wireless
combo unit.  I'm generally not a fan of the combined units, but I'll deal
with it for now.  I would have preferred to get my own docsis modem - maybe
I'll do that later anyway and update the MAC address with them.

I've put up speedtest before/after numbers at

The ones during the 12:00 hour were 'before'.  The couple at 1:08 were after
the new system was setup, but something wasn't working right.  There was
some other recabling the installer did - adding some new "moisture proof"
connectors (IIRC) then he had to call in to get things adjusted.  Twice.
 After the second call, we reset everything, and it is now giving the speeds
you see.

We had pretty fast downloads before, but always .4 meg up.  I mentioned this
to the installer whose first caution was "well, it says 'up to'".  Yeah, I
know, but it's fishy to me that we can go from 20m-30m *download* but
uploads were still stuck at .4m.  Again, after a couple calls, things seemed
to have been provisioned correctly, and I'm getting 4.5-5m up.

Speedtest is showing 'nationally' it's a "C" grade, and globally, it's a
"B-", so I'm really curious what other people are able to get re: down/up
from home.  That said, I'm happy so far (now in my first 30 minutes of using

On Fri, Apr 8, 2011 at 4:23 PM, Michael Kimsal <mgkimsal at gmail.com> wrote:

> i was just told they have this available in youngsville (of all places) -
> I'm scheduling an upgrade now - they're claiming they have to upgrade the
> modem (I'm assuming they mean provide a new modem).
> I'll let you all know how it is when I get it in place.
> Right now I have TWC and the 'turbo' option.  There are times on benchmarks
> I get 20m down but it's normally 7--12 down for a lot of things, but a
> measly 350-400k up.  If I can actually get even 2-3 up regularly I'll be
> thrilled.
> On Fri, Apr 8, 2011 at 3:56 PM, Tobias McNulty <tobias at caktusgroup.com>wrote:
>> On Fri, Apr 8, 2011 at 3:19 PM, Ron Kelley <rkelleyrtp at gmail.com> wrote:
>> > Not sure how many people know about this (I just learned myself from a
>> > colleague), but TWC is offering a 30/5 service for $54.95/mo for the
>> first
>> > 12mos (then adjusts to $79.95).  They also are offering a 50/5 service
>> for
>> > $99.95/mo with no discount.
>> >
>> > If you are interested, here is the contact info I used today (I have an
>> > appt this Sunday from 8-10am):
>> >
>> > Kat Williams
>> > Time Warner Cable
>> > Outbound Telesales
>> > katrina.williams at twcable.com
>> > 919-573-7620 ext 1131127
>> > Mon - Fri
>> > 9am - 6pm
>> >
>> Shucks, not available for my home or office in Chapel Hill / Carrboro yet
>> (N
>> Columbia St and Lloyd St areas, respectively). :-(
>> Of course, they won't give me any idea how soon it'll be coming our way.
>>  Any other success reports out there (and where)?
>> Cheers,
>> Tobias
>> --
>> Tobias McNulty, Managing Partner
>> Caktus Consulting Group, LLC
>> http://www.caktusgroup.com
>> --
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> --
> Michael Kimsal
> http://jsmag.com - for javascript developers
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> 919.827.4724

Michael Kimsal
http://jsmag.com - for javascript developers
http://groovymag.com - for groovy developers
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