[TriLUG] JOB: City of Raleigh seeks a NOC Analyst

[Mark Turner]

The City of Raleigh's IT department is hiring a NOC analyst. It's a good 
group of people you'll be working with. Raleigh is making a big push 
into open systems and open source, so if you've got a good Linux 
background you could be a part of some great things.

Please apply directly to the city by following this link:

http://www.raleighnc.gov/home/content/Personnel/Articles/ApplicationProcess.html

Cheers!
Mark Turner
www.markturner.net


http://www.raleighnc.gov/home/content/CorEmployment/Articles/PermNetworkOperationsAnalyst12611.html

Permanent Position : Network Operations Analyst (NOC Analyst)

Position Title: Network Operations Analyst (NOC Analyst)
Position Number: 126-11
Number of Positions: 1
Closing Date: 08/03/2011
Salary Range: $36,923 - $60,647
Department: Information Technology
Division: Enterprise Infrastructure Management
Location: Municipal Building
Minimum Requirements

3 years of IT experience, including systems and network administration 
and including experience with several of the following: Windows Server, 
Linux server, Windows domains, web server, administration, backup 
software and operations, database administration, storage area networks, 
VoIP, network and systems monitoring tools, server patch management, 
security administration, and server hardware maintenance. Bachelor's 
degree in computer Science, Engineering or related field necessary.

Position Duties

Serves as first line of defense for all infrastructure systems 
(networks, servers, storage, and telecommunications); ensures their 
continuous operations and coordinates outage resolutions. Uses and 
configures monitoring tools to be notified proactively of any systems 
events. Investigates recurring issues, performs trend analysis on system 
performance, bandwidth utilization and system capacity. Performs or 
coordinates scheduled system maintenance such as operating system and 
application patches, driver and firmware updates, etc. Monitors system 
backups using disk and tape backup systems. Performs data restores as 
necessary. Creates reports to other IT employees on system capacity and 
availability. Performs tier 2 systems and network administration to 
resolve or prevent outages. Coordinates with the tier 3 support staff as 
necessary for issue resolution. Monitors system security, reports on 
events to the security officer, and coordinates resolution of security 
issues. Manages the day-to-day operations of two data centers. Provides 
support for the support desk in an overflow capacity answering customer 
calls, support and resolution.

*Salary information listed with each vacancy includes the entire pay 
range for that position; from the minimum rate to the maximum rate, as 
described in the City of Raleigh's Classification and Salary Plan.