[TriLUG] TWC - Packet Loss problems in Cary/Apex, NC - Email found in subject

[William Chandler]

I had flakey internet between Holly Springs and Apex off old highway 55 --
around your area.

Check the signal strength reported by the modem.  I had to have TWC come out
and replace a couple cables/couplings.  If you have a motorola surfboard
modem its IP should be 192.168.100.1.  Click signal on the left.  Power
level should be between -15 and +15 dBmV and signal to noise should not
exceed 55 dB.  Granted, that was the standard a couple years ago.

Good luck!


On Mon, Oct 10, 2011 at 6:11 PM, Jim Ray <jim at neuse.net> wrote:

> I had been experiencing packet loss near 55 and 64 since April with Time
> Warner Business Class service. I even switched site to AT&T Uverse only
> to find out their equipment would not bolt up to standard router (they
> offer router/modem combination without a bridge mode to pass through
> public IP to customer premise equipment). I switched back to Time Warner
> with the next level up in bandwidth and have not had too many problems
> since then.
>
> Regards,
>
> Jim Ray, President
>
> 2 Davis Drive, PO Box 13169
> Research Triangle Park, NC 27709
>
> main:   919-838-1672
> cell:   919-606-1772
> skype:  neusedotnet
> email:  jim at neuse.net
> web:    www.NeuseRiverNetworks.com
>
> ONE(tm) Plan to put IT maintenance behind the scenes, after-hours and
> out of your way since 1997 with Service Representatives Available
> 24/7/365
>
> Customer Service/Support: Send email to support at neuse.net or log on to
> our web portal http://support.neuse.net
>
>
>
> -----Original Message-----
> From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org] On
> Behalf Of Ron Kelley
> Sent: Monday, October 10, 2011 4:27 PM
> To: Triangle Linux Users Group General Discussion
> Subject: [TriLUG] TWC - Packet Loss problems in Cary/Apex, NC - Email
> found in subject
>
> Anyone in the Cary/Apex NC area experiencing packet loss with their TWC
> connection?  Something happened about a week ago, and now I am getting
> about 5% packet loss to the internet.  I have already power cycled my
> modem but still no help.  The TWC Chat person seems clueless...
>
> Thanks,
>
> -----------------------------
> Ron Kelley
> rkelleyrtp at gmail.com
>
>
>
> --
> This message was sent to: Jim Ray <jim at neuse.net> To unsubscribe, send a
> blank message to trilug-leave at trilug.org from that address.
> TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug
> Unsubscribe or edit options on the web  :
> http://www.trilug.org/mailman/options/trilug/jim%40neuse.net
> TriLUG FAQ          :
> http://www.trilug.org/wiki/Frequently_Asked_Questions
> --
> This message was sent to: wcchandler at gmail.com <wcchandler at gmail.com>
> To unsubscribe, send a blank message to trilug-leave at trilug.org from that
> address.
> TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug
> Unsubscribe or edit options on the web  :
> http://www.trilug.org/mailman/options/trilug/wcchandler%40gmail.com
> TriLUG FAQ          :
> http://www.trilug.org/wiki/Frequently_Asked_Questions
>