[TriLUG] [OT] Help - comparing bandwidth apples to pineapples

[Chris Merrill]

We've implemented packet prioritization on our firewall and I believe we've also
consulted FeatureTel for their advice.  At this point, I believe we've done
everything we can and these remaining periodic problems are outside our control.
I could be wrong, of course. It should be noted that I'm not the network admin
anymore, and this likely increases the odds that we've done it right :>

C


On 1/14/2012 11:37 AM, Paul G. Szabady wrote:
> Chris,
> 
> Do you have any QoS (Quality of Service) settings on your router?  If so, have you attempted to make
> any adjustments to the priority level for your VOIP device?  While this won't help much on the
> internet, if you at least manage the traffic in/out of your router, it may help.
> 
> -- 
> Paul
> @ Thy Service
> 
> On 1/13/2012 3:45 PM, Chris Merrill wrote:
>> 1) VOIP issues (dropped packets, latency?)
>> We are using VOIP (FeatureTel).  Some days we experience a lot of drop-outs
>> during our calls.  This is very obviously a BAD thing in the middle of a sales
>> call with our customers.  We've taken various remedies, some have helped for
>> a while, but the problems come and go, making it hard to troubleshoot.


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