[TriLUG] OT Local Electronic DIY Store

[David Burton]

Wow.  I've never had *that* problem, but Tiger (now CompUSA) did annoy me
badly a few years ago.

I'm in Cary, about a half-hour from both Tiger stores. So I didn't go there
in person very often.

But I was in the habit of buying online from Tiger in preference to NewEgg,
because Tiger has local stores.  So I figured that if I received a bad item
then I could take it back to the store, instead of having to shipping it
back as would be necessary with NewEgg.

But then I tried it one time, and the store guys blew me off.  I could not
return a defective item to the store, they said, unless I had bought it at
the store.  Tiger's online/mail-order business was an entirely separate
operation, they said, and if I bought the defective item online then I'd
have to ship it back.

I'd wasted an hour of road time (round trip), and I was thoroughly peeved.
 Since then I've rarely purchased from Tiger's web site.

Dave


On Sat, Jun 15, 2013 at 10:58 PM, Magnus <magnus at trilug.org> wrote:

>
> On Jun 15, 2013, at 11:40 AM, Steve Litt wrote:
>
> > Be careful what you wish for. When living in LA, I shopped at Frys a
> > few times, until the the hassle of detention for theft (I had paid for
> > the goods) overwhelmed the benefit of getting better prices than the
> > worst of the amateur vendors in the city.
>
> If you want that sort of shopping experience, check out TigerDirect on
> Capitol Blvd in Raleigh. I'd written about this here a few years back:
>
> http://web.archiveorange.com/archive/v/DcNgbBmaaVLd7oazEzj5
>
> That was the last time TigerDirect got a penny from me.
>