[TriLUG] Earthlink as ISP

[Andrew Stephenson]

When I actually had a service outage, I ended up just calling Time Warner.
It didn't seem to matter that my service was with Earthlink. TWC was still
doing all the support/troubleshooting. Maybe things changed from the DSL
age?


On Fri, Jan 24, 2014 at 12:05 PM, Amnon <amnon at deltaforce.net> wrote:

> Ditto.
>
> About 6 years ago, I couldn't use our mail server because the reverse was
> not set up on our IP from them.  When talking with them I had the feeling
> they didn't know what it even meant.  Called TW just on the chance that
> maybe they can fix it, but to no avail.  I asked the guy if I could switch
> back to them, he switched me, and it was actually $5.00 less a month :-)
>
> Is TWC a good company to be with?  Not by a long shot.  But we don't have
> any better options here in Raleigh.  They took care of that !!!
>
> Amnon
>
>
>
>  Far too many wasted hours trying to re-float that sinking ship.  We
>> switched to TWC and did not look back.
>>
>>   Scott C.
>>
>
>
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