[TriLUG] OT: Time Warner Biz Class Mayhem

[Bill Farrow]

On Tue, Feb 25, 2014 at 9:23 AM, Ken M <ken at mack-z.com> wrote:
> This might not be a helpful or constructive answer but in the end I have
> found TWC to be an absolute nightmare to deal with in regards to
> customer support.  So few of their staff have any real knowledge other
> than upselling.  Their phone and ticket system barely works and it seems

Ken,
I think you are referring to TWC residential. TWCBC (business class)
is much better in terms of customer service and response times.


Bill