[TriLUG] TWC "Existing Customer Promotion"

[William Sutton]

++

William Sutton

On Thu, 13 Mar 2014, Scott Chilcote wrote:

> On 03/13/2014 02:41 PM, John Vaughters wrote:
>>
>> ... Clearly I have struck a cord on this group, but technically Communications has rightly been deregulated for all the reasons mentioned.
>
> There are a number of clues why such a chord has been struck.  Internet
> Service Providers including Comcast and TWC consistently rank among the
> ten worst corporations in the US for customer service.  In a healthy
> marketplace one might expect competition to weed out providers of such
> abysmal and unresponsive service, yet these corporations are among the
> most profitable outside of the financial sector.
>
> The most visibly responsive behavior that I have seen from these
> corporations results from what one might consider to be a rather small
> threat: that of local, unserved members of a community joining together
> to arrange their own broadband.
>
> Rather than responding to that pent-up demand with an offering of
> service, these corporations write legislation that specifically blocks a
> municipality from arranging service for itself.  Then they take it to
> legislators who received campaign contributions from them, who vote it
> into law.  They have therefore imposed regulations that deny service to
> those whom they are not interested in serving.
>
> This hardly seems like deregulation.
>
>   Scott C.
>
> -- 
> Scott Chilcote
> scottchilcote at ncrrbiz.com
> Cary, NC USA
>
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