[TriLUG] troubleshooting spotty internet connectivity with TWCBC

[John Broome]

I thought the whole selling point of TWCBC was that you got a decent person when you had a problem, and it had an SLA.



From: Dewey Hylton <plug at hyltown.com>
Reply: Triangle Linux Users Group General Discussion <trilug at trilug.org>>
Date: July 23, 2014 at 8:50:12 AM
To: Triangle Linux Users Group General Discussion <trilug at trilug.org>>
Subject:  Re: [TriLUG] troubleshooting spotty internet connectivity with TWCBC  

> hi all, just wanting a sanity check here.  
> <snip>  
> am i missing some bit of logic somewhere?  

thanks for all the input. it sounds like i've passed the sanity check, and that i'm dealing with a script monkey. i'll spend the hour on the road for what i view as a waste of time, and i'll counter further obstinance with a request for next-level support.  
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