[TriLUG] TriLUG] TWC raises modem rental - again

[Scott Chilcote]

I would like to find out how this goes, if you don't mind following up. I have the TWBC Ubee modem as well. Now that I have gotten them to put it into bridged mode (and use my own gateway) I can usually ignore it. But as others have mentioned it resets back to factory settings every few months. 

The way I find out is that it turns its radio back on. So far Time Warner insists that it's not defective. They are so quick to launch into denials that they give the impression that they hear this a lot. 

Scott C. 



<div>-------- Original message --------</div><div>From: David Both <dboth at millennium-technology.com> </div><div>Date:03/01/2015  10:05 AM  (GMT-05:00) </div><div>To: trilug at trilug.org </div><div>Subject: Re: [TriLUG] TriLUG] TWC raises modem rental - again </div><div>
</div>Thank you, Bill!


On 01/03/2015 09:44 AM, Bill Farrow wrote:
> On Sat, Jan 3, 2015 at 9:28 AM, David  Both
> <dboth at millennium-technology.com> wrote:
>> Any recommendations on replacing my TWBC Ubee modem? Despite the fact that
>> modem rental appears to be bundled I really find it unreliable as it does
>> not reconnect automatically after a neighborhood dropout.
> I would absolutely recommend insisting that TWC replace your Ubee
> cable modem with a Motorola model.
>
> I had nothing but trouble from a TWC BC (business class) Ubee modem -
> it would go offline for 5min to 5hrs every couple of days until
> rebooted, and at one point it reset itself to factory defaults and TWC
> BC had to remotely reconfigure it. Search this mailing list if you
> want more details.
>
> If you decide to buy your own modem, get the Motorola SB6141.
>
> Bill
>
> -- 
>
>
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> Millennium Technology Consulting LLC
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