[TriLUG] Spectrum Business Class

[David Both via TriLUG]

OK, after my conversation here earlier this week, I got a call from my 
Spectrum Account Executive. He wanted to know my concerns. We had a good 
discussion and to make a long story short, I am upgrading to a Spectrum 
offering of 100Mb down and 10Mb up. Very nice as I run some email and 
web servers on my network. I signed the edoc yesterday and they will be 
out this afternoon to install. Probably the only thing to do is either 
replace the current modem with a new one, or reconfigure the existing one.

I also noticed on the Spectrum web site, while I was checking things 
out, that their policy is to *not* block outbound ports such as port 25 
for SMTP. This makes hosting my email server an unproblem. It was not a 
problem with TWBC, either, but I never saw that policy stated clearly 
anywhere.

If this works out well, I also plan to do the same thing with my church, 
which now has the same TWBC offering that I do.

The only thing is that they have to game the system a bit. Add a new 
service to the bundle to get the price. Then delete the extra service - 
assuming I still want to do that - and keep the same pricing for 
Internet as the bundle. Pay for 1 month of the extra service and $100 
for the installation fee, but with no contract, works for me.

My church will save about $57 per month even with the added service and 
around $80 after we drop that TV service. At home my price ends up the 
same so I have 4x up and 6.6x down compared to current speeds for a one 
time $138 investment.

So I will keep you all posted.


On 02/15/2017 01:57 PM, David Both via TriLUG wrote:
> I am thinking about switching from TWBC to Spectrum Business Class 
> (SBC). I know that Spectrum just bought TW so not sure what to expect. 
> The account rep I talked to said that I can keep on with my TWBC 
> contract at 5 up / 15 down, or switch to an SBC offering of 60 down / 
> 5 up for $20 less per month on the base fee and keep the static IPs at 
> the same cost as now.
>
> I am concerned about service, uptime, response time, etc if I change. 
> I have had no issues with TWBC and have been far more satisfied with 
> them than any other provider I have ever had, including their own 
> residential service.
>
> Does anyone here have any experience with SBC? If so I would 
> appreciate hearing about them in the next day or so.
>
> Thanks!
>
>

-- 


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David P. Both, RHCE
Millennium Technology Consulting LLC
Raleigh, NC, USA
919-389-8678

dboth at millennium-technology.com

www.millennium-technology.com
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