[TriLUG] OT: More on the RR Network issue

[burnett at pobox.com]

On Thu, 11 Apr 2002, Chris Merrill wrote:

> Reginald Reed wrote:
> > As a side note, my cable modem runs fine, but my two digital cable boxes
> > can't do PPV.  Its been administratively (supposedly) turned on by TWC,
> > but I don't think there is enough signal strength to send commands.  For

I wasn't getting good throughput on my digital cable on the higher 
(digital) channels when it was installed: 
dropped blocks on the video, a couple of channels with 
no sound, etc. They sent a tech out who installed a signal booster (2 
parts, 1 inline at the cable point at the street and one on a wallwart 
power adaptor into the cable box inside the house). The tech commented 
that the cable run from the street to the house (70, 80 yards) should have 
been done with cat5 instead of the coax, that cat5 wouldn't have the 
signal loss on the higher bands. 

Steve Burnett
burnett at pobox.com


> FWIW, I had the same problem last year - no PPV but RR was ok.
> They replaced the cable from the box to my house (all cable in
> the house is relatively new) and it fixed the problem.
> 
> Last week I had another problem - all the digital channels
> were out. RR was fine.  They _were_ able to send commands
> to the box remotely (e.g. to reset the box).  They sent out
> a tech who found some damage to the line and spliced it.
> This fixed the problem...I think they intend to replace the
> line again - she said the splice was only temporary.