[TriLUG] Telocity/DirecTVDSL defunct

[Andrew Perrin]

When I originally signed up for Telocity, they salesman told me there
would be "no startup fee." I pushed him because I knew their standard rate
required $24.95 to pay for S&H on the modem, so I made him specifically
commit to waiving that fee. He agreed, but I was billed anyway; it took
nearly a year, but they finally did refund the fee.

ap

----------------------------------------------------------------------
Andrew J Perrin - http://www.unc.edu/~aperrin
Assistant Professor of Sociology, U of North Carolina, Chapel Hill
clists at perrin.socsci.unc.edu * andrew_perrin (at) unc.edu


On 16 Dec 2002, Tanner Lovelace wrote:

> On Mon, 2002-12-16 at 11:02, Michael Winslow Czeiszperger wrote:
> 
> > If you go with RoadRunner be very careful to read every bit of the 
> > contract. When I talked to the sales rep. recently he promised we could 
> > switch between levels of service in terms of bandwidth, and never 
> > mentioned anything about being locked into the service for multiple 
> > years. The contract he delivered actually doesn't allow switching 
> > between levels of service, and locked me into using them for 3 years. 
> > *(@*&#(! lying salesmen!
> 
> While I dislike salesmen that bait and switch as much as the next
> person, I must say, Micheal, that if you didn't read the contract,
> you don't have much to stand on.  Always, always read what you sign
> before you sign it, and if you don't like something, cross it out.
> 
> Tanner
> -- 
> Tanner Lovelace | lovelace(at)wayfarer.org | http://wtl.wayfarer.org/
> --*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--
> GPG Fingerprint = A66C 8660 924F 5F8C 71DA  BDD0 CE09 4F8E DE76 39D4
> GPG Key can be found at http://wtl.wayfarer.org/lovelace.gpg.asc
> --*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--*--
>           Si hoc legere scis, nimium eruditionis habes.
>