[TriLUG] [Very OT] AOL Broadband Problem

[Lee Fickenscher]

I've come across this problem. I didn't know how to fix it though, so my
solution was to tell them to drop AOL, get Earthlink over their cable
modem and them get AOL BYOA (bring your own access). 8^)
-Lee

On Sun, Apr 13, 2003 at 10:22:22PM -0400, Andrew Perrin wrote:
> Apologies in advance - I know it's way off topic.
> 
> I'm trying to get my in-laws' place in Carrboro set up right. They've got
> three computers running various Windowses (1 XP Pro, 1 XP Home, 1 98SE)
> and an SMC broadband router that connects them all to AOL broadband via
> TWC cablemodem.
> 
> The two XP machines work fine. The 98 machine doesn't - it's networked
> fine (can ping and share folders w/ the other two on the network and gets
> its IP via DHCP from the broadband router), but it hangs while signing on
> to AOL at "Step 3: Requesting Network Attention."  AOL tech support is
> useless; they just say to reinstall the software, which does no good.
> 
> So I'm hoping someone here knows what might be going on. The computer is
> somewhat old - I built it for them around 1997, and it was already
> obsolete then. It's a Pentium 266, 128MB RAM, with plenty of hard disk
> space. The ethernet is an onboard SiS900 chip, which seems to work fine.
> 
> Thanks for any advice.
> 
> ----------------------------------------------------------------------
> Andrew J Perrin - http://www.unc.edu/~aperrin
> Assistant Professor of Sociology, U of North Carolina, Chapel Hill
> clists at perrin.socsci.unc.edu * andrew_perrin (at) unc.edu
> 
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Microsoft: for whom the bell tolls...