[TriLUG] [Very OT] AOL Broadband Problem

[Andrew Perrin]

That's my next step already - it will also make my father in law happy
since it means he can stick with AOL 5.  Thanks.

ap

----------------------------------------------------------------------
Andrew J Perrin - http://www.unc.edu/~aperrin
Assistant Professor of Sociology, U of North Carolina, Chapel Hill
clists at perrin.socsci.unc.edu * andrew_perrin (at) unc.edu


On Mon, 14 Apr 2003, Lee Fickenscher wrote:

> I've come across this problem. I didn't know how to fix it though, so my
> solution was to tell them to drop AOL, get Earthlink over their cable
> modem and them get AOL BYOA (bring your own access). 8^)
> -Lee
>
> On Sun, Apr 13, 2003 at 10:22:22PM -0400, Andrew Perrin wrote:
> > Apologies in advance - I know it's way off topic.
> >
> > I'm trying to get my in-laws' place in Carrboro set up right. They've got
> > three computers running various Windowses (1 XP Pro, 1 XP Home, 1 98SE)
> > and an SMC broadband router that connects them all to AOL broadband via
> > TWC cablemodem.
> >
> > The two XP machines work fine. The 98 machine doesn't - it's networked
> > fine (can ping and share folders w/ the other two on the network and gets
> > its IP via DHCP from the broadband router), but it hangs while signing on
> > to AOL at "Step 3: Requesting Network Attention."  AOL tech support is
> > useless; they just say to reinstall the software, which does no good.
> >
> > So I'm hoping someone here knows what might be going on. The computer is
> > somewhat old - I built it for them around 1997, and it was already
> > obsolete then. It's a Pentium 266, 128MB RAM, with plenty of hard disk
> > space. The ethernet is an onboard SiS900 chip, which seems to work fine.
> >
> > Thanks for any advice.
> >
> > ----------------------------------------------------------------------
> > Andrew J Perrin - http://www.unc.edu/~aperrin
> > Assistant Professor of Sociology, U of North Carolina, Chapel Hill
> > clists at perrin.socsci.unc.edu * andrew_perrin (at) unc.edu
> >
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