[TriLUG] broadband in the Triangle area

[Ben Pitzer]

Jeremy,

If you already have a cable modem before setting your service up, tell the
customer service rep that when you call to get an account.  They'll need the
MAC of your modem to add into the system for provisioning.  If you already
have service, and buy a modem, call customer service, and they'll provision
your modem, deprovision your old modem, and you'll need to return the
TWC-owned modem.  They can probably be able to tell you were you can do
that.  From that point on, make sure your bill reflects that $5/month
difference for ISP services.  Ask the CSR how that will show on your bill
from there on out, and they should be able to tell you.

Regards,
Ben Pitzer

---------------------------------------------

"Those that can give up essential liberty to obtain a little temporary
safety
 deserve neither liberty nor safety."
 --Ben Franklin--




> -----Original Message-----
> From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org]On
> Behalf Of Jeremy Portzer
> Sent: Sunday, August 24, 2003 12:06 PM
> To: Triangle Linux Users Group discussion list
> Subject: RE: [TriLUG] broadband in the Triangle area
>
>
> On Sat, 2003-08-23 at 21:36, Ben Pitzer wrote:
>
> > One last thing:  If you decide to go with cable, buy your own
> cable modem.
> > The $5 or so you save every month will pay for that modem in
> about 1.5 years
> > or better.
>
> Heya Ben,
> Thanks for all the info.
>
> If you do buy your own cable modem, can you actually get the ISPs to
> refund the "rental" charge?  If so, how do you go about doing that?
> It's certainly not itemized on my bill (which comes from Time-Warner
> Cable, even though I have Earthlink service.)
>
> --Jeremy
>
> --
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> | Jeremy Portzer       jeremyp at pobox.com       trilug.org/~jeremy     |
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