[TriLUG] thinking about RR Biz again.

[Jeffery Painter]

Well, I expect some penalty... sure, I needed to cancel my cell phone and 
I was charged a penalty, but it was reasonable... if I got a phone call 
back or an acknowledgement from my sales rep, this might have helped ease 
my pain, but no... they never called or contacted me. So this is what led 
to me being upset... I would say that while I had the service, I had no 
problems and was pleased with what I got

On Sun, 6 Feb 2005, Christopher L Merrill wrote:

> Jeffery Painter wrote:
> > the year was up with no penalty... I'm pretty ticked off currently... I've 
> > made several attempts to contact my biz rep from TW with no response.
> 
> I don't understand - you signed a one year contract but you're upset
> because you can't just back out of the contract without a penalty?
> Did you read the contract before signing?  Of course you have to pay
> off the balance - that's the point of the service contract.  Sorry
> if you find this rude...but I see you reason for you to be upset at
> TWC/RR.
> 
> 

-- 
Thank you,

Jeffery Painter
    2431 Reunion Meadows Lane
    Apex, NC 27539
    voice: 919.321.0378

- --
painter at kiasoft.com                http://jeff.kiasoft.com
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