[TriLUG] Earthlink Tech Support

Rick DeNatale rick.denatale at gmail.com
Wed Feb 23 15:32:28 EST 2005


On Wed, 23 Feb 2005 12:23:34 -0500, Matt Frye <mattfrye at gmail.com> wrote:

> In this day and age, lack of Linux support just seems remiss.  I can't
> imagine with all of their subscribers that they get less than a few
> hundred calls from Linux users per day.

I'd bet that most of any ISPs Linux users these days don't even know
that they are Linux users, since they are running commodity NAT
routers many of which are Linux based.

On the other hand, I'd also guess that the percentage of ISP customers
who call the ISP for support on any given day is quite small.



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