[TriLUG] Slightly OT:Vonage vs. TWC Phone Service
wayy2be
wayy2be at yahoo.com
Fri Oct 7 19:56:13 EDT 2005
How secure is Vonage, given its voip?
--- Christopher L Merrill
<chris at webperformanceinc.com> wrote:
> jonc wrote:
> > In these incidents the customer problems are most
> likely due to internet
> > connectivity problems. As we always tell our Soho
> customers:
> > If the network is good, it works like magic
> > If the network is bad, the results will be
> tragic...
> >
> > I'll wager that the happy TWC customer would be
> just as happy with
> > Vonage - since their connectivity is good. They
> might even be happier
>
> I'll pipe in here to point out that this is why TWC
> has the _potential_
> to provide a better customer experience - if the
> network is the problem,
> TWC can fix it. Vonage (or any other provider)
> cannot. Whether or not
> they realize that potential, I cannot comment on.
>
> BTW, we use FeatureTel here in our office.
>
> C
>
>
> --
>
-------------------------------------------------------------------------
> Chris Merrill |
> http://www.webperformanceinc.com
> Web Performance Inc.
>
> Website Load Testing and Stress Testing Software
>
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