[TriLUG] RR Network Reliablity

[Ron Joffe]

What would be expected as far as reliability?

Ron

On Monday 07 November 2005 12:06, Jeffrey A. Groves wrote:
> This is a valid test.
>
> Call RoadRunner tech support and ask for a second level technician as soon
> as they answer the phone.
>
> Work with them until they see the packet losses too.  It may take a while,
> but take the time.
>
> They followed this procedure when this was happeneing to me:
>
> 1) Dispatched a technician to my house to check the drop from the pole
>    Result: technician replace the coax from the telephone pole to the box
>            on the side of my house, but did not fix the problem.
>            Technician opened a ticket for a problem on the main line.
>            This ticket was pencil-whipped a day or two later -- problem
>            still was occuring
>
> A week later...
>
> 2) Dispatched a technician to house to check the local drop again --
>    Result: found everything in good order on the drop and opened
>            a ticket on the main line.  This time they actually
>            worked the ticket.  Two days later problem was fixed.
>
> This resulted in getting the cable modem problem fixed and a noticeable
> improvement in my Cable TV signal in the house :-D
>
> Jeff G.
>
> Ron Joffe said:
> > Hey folks,
> >
> > Looking for a suggestion. I have noticed that my VPN tunnels seem to drop
> > on a random order.
> >
> > So I have set up a simple ping cron job, I have it sending out 60 pings
> > every minute to three servers (one on the RR network {DNS}, one on the
> > east coast, one on the west coast).
> >
> > The job is run every minute, so in fact this is a continuous ping that
> > sends results every minute.
> >
> > I see that of my 60 packets, I loose a few almost once every 3 minutes.
> > This seems to affect all three servers.
> >
> > So my questions are:
> >
> > 1. Is this providing me with a valid network test?
> > 2. What kind of results should I expect?
> > 3. What type of network reliability test would you recommend?
> > 4. What type of network reliability should I expect?
> >
> > Thanks,
> >
> > Ron
> >
> >
> >
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> --
>
> Jeffrey A. Groves      jgroves at krenim.org
>   Web Site: http://www.krenim.org/