[TriLUG] RR Network Reliablity

Jeff Groves jgroves at krenim.org
Mon Nov 7 19:03:11 EST 2005


I wouldn't tolerate any ping losses to any of the RoadRunner servers 
such as their news, mail, or smtp servers.

Jeff G.

Ron Joffe wrote:

>What would be expected as far as reliability?
>
>Ron
>
>On Monday 07 November 2005 12:06, Jeffrey A. Groves wrote:
>  
>
>>This is a valid test.
>>
>>Call RoadRunner tech support and ask for a second level technician as soon
>>as they answer the phone.
>>
>>Work with them until they see the packet losses too.  It may take a while,
>>but take the time.
>>
>>They followed this procedure when this was happeneing to me:
>>
>>1) Dispatched a technician to my house to check the drop from the pole
>>   Result: technician replace the coax from the telephone pole to the box
>>           on the side of my house, but did not fix the problem.
>>           Technician opened a ticket for a problem on the main line.
>>           This ticket was pencil-whipped a day or two later -- problem
>>           still was occuring
>>
>>A week later...
>>
>>2) Dispatched a technician to house to check the local drop again --
>>   Result: found everything in good order on the drop and opened
>>           a ticket on the main line.  This time they actually
>>           worked the ticket.  Two days later problem was fixed.
>>
>>This resulted in getting the cable modem problem fixed and a noticeable
>>improvement in my Cable TV signal in the house :-D
>>
>>Jeff G.
>>
>>Ron Joffe said:
>>    
>>
>>>Hey folks,
>>>
>>>Looking for a suggestion. I have noticed that my VPN tunnels seem to drop
>>>on a random order.
>>>
>>>So I have set up a simple ping cron job, I have it sending out 60 pings
>>>every minute to three servers (one on the RR network {DNS}, one on the
>>>east coast, one on the west coast).
>>>
>>>The job is run every minute, so in fact this is a continuous ping that
>>>sends results every minute.
>>>
>>>I see that of my 60 packets, I loose a few almost once every 3 minutes.
>>>This seems to affect all three servers.
>>>
>>>So my questions are:
>>>
>>>1. Is this providing me with a valid network test?
>>>2. What kind of results should I expect?
>>>3. What type of network reliability test would you recommend?
>>>4. What type of network reliability should I expect?
>>>
>>>Thanks,
>>>
>>>Ron
>>>
>>>
>>>
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>>>      
>>>
>>--
>>
>>Jeffrey A. Groves      jgroves at krenim.org
>>  Web Site: http://www.krenim.org/
>>    
>>

-- 
Jeff Groves
email: jgroves at krenim.org             Web Site: http://www.krenim.org/





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