[TriLUG] RR Network Reliablity

[Chad Thomsen]

Interesting. Is anybody running RR business class at work? Reason I ask is
my Frame Relay contract for seven sights is up for renewal in about 4
months. Two years ago I looked into RR business class but they did not have
the lines run to my facilities and they wanted me to incure the costs of
running the lines so I said no and stuck with frame. I also could not
swallow the pill of having no CIR or QOS since we run VOIP. I doubt things
(performance) has changed that much in two years. I also spoke with a guy at
a conference who switched to Broadband business class only to swith back to
frame due to lack of CIR and QOS.

Any suggestions would be appreciated.

CHad

On 11/7/05, Jeff Groves <jgroves at krenim.org> wrote:
>
> I wouldn't tolerate any ping losses to any of the RoadRunner servers
> such as their news, mail, or smtp servers.
>
> Jeff G.
>
> Ron Joffe wrote:
>
> >What would be expected as far as reliability?
> >
> >Ron
> >
> >On Monday 07 November 2005 12:06, Jeffrey A. Groves wrote:
> >
> >
> >>This is a valid test.
> >>
> >>Call RoadRunner tech support and ask for a second level technician as
> soon
> >>as they answer the phone.
> >>
> >>Work with them until they see the packet losses too. It may take a
> while,
> >>but take the time.
> >>
> >>They followed this procedure when this was happeneing to me:
> >>
> >>1) Dispatched a technician to my house to check the drop from the pole
> >> Result: technician replace the coax from the telephone pole to the box
> >> on the side of my house, but did not fix the problem.
> >> Technician opened a ticket for a problem on the main line.
> >> This ticket was pencil-whipped a day or two later -- problem
> >> still was occuring
> >>
> >>A week later...
> >>
> >>2) Dispatched a technician to house to check the local drop again --
> >> Result: found everything in good order on the drop and opened
> >> a ticket on the main line. This time they actually
> >> worked the ticket. Two days later problem was fixed.
> >>
> >>This resulted in getting the cable modem problem fixed and a noticeable
> >>improvement in my Cable TV signal in the house :-D
> >>
> >>Jeff G.
> >>
> >>Ron Joffe said:
> >>
> >>
> >>>Hey folks,
> >>>
> >>>Looking for a suggestion. I have noticed that my VPN tunnels seem to
> drop
> >>>on a random order.
> >>>
> >>>So I have set up a simple ping cron job, I have it sending out 60 pings
> >>>every minute to three servers (one on the RR network {DNS}, one on the
> >>>east coast, one on the west coast).
> >>>
> >>>The job is run every minute, so in fact this is a continuous ping that
> >>>sends results every minute.
> >>>
> >>>I see that of my 60 packets, I loose a few almost once every 3 minutes.
> >>>This seems to affect all three servers.
> >>>
> >>>So my questions are:
> >>>
> >>>1. Is this providing me with a valid network test?
> >>>2. What kind of results should I expect?
> >>>3. What type of network reliability test would you recommend?
> >>>4. What type of network reliability should I expect?
> >>>
> >>>Thanks,
> >>>
> >>>Ron
> >>>
> >>>
> >>>
> >>>--
> >>>TriLUG mailing list :
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> >>>: http://trilug.org/faq/
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> >>>
> >>>
> >>--
> >>
> >>Jeffrey A. Groves jgroves at krenim.org
> >> Web Site: http://www.krenim.org/
> >>
> >>
>
> --
> Jeff Groves
> email: jgroves at krenim.org Web Site: http://www.krenim.org/
>
>
> --
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