[TriLUG] Re: seeking help-desk ticket tracking tool

[Michael Alan Dorman]

"Lance A. Brown" <lance at bearcircle.net> writes:
> Check the documentation and RT wiki.  RT is quite fliexible in handling
> users and you may be able to wedge in your LDAP userbase using a perl
> module or via an htaccess-style authentication request.

You can authenticate via LDAP very easily, but you still have to
create the accounts within RT in order for them to be granted rights.

Mike
-- 
She looks like Eve Marie Saint in On The Waterfront