[TriLUG] Re: seeking help-desk ticket tracking tool

[Lance A. Brown]

Michael Alan Dorman wrote:
> "Lance A. Brown" <lance at bearcircle.net> writes:
> 
>>Check the documentation and RT wiki.  RT is quite fliexible in handling
>>users and you may be able to wedge in your LDAP userbase using a perl
>>module or via an htaccess-style authentication request.
> 
> 
> You can authenticate via LDAP very easily, but you still have to
> create the accounts within RT in order for them to be granted rights.

True, but that could be scripted.

--[Lance]

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