[TriLUG] unpleasant experience at intrex cary

[mark]

I bought a computer there a few weeks ago - They didn't except my card 
towards anything. They weren't rude but not customer friendly either - I 
don't think I'd shop there or recommend them to anyone either.

Mark

Dave Sorenson wrote:
> I had an unpleasant experience at Intrex off of Six Forks as well.
> Rudeness and customer unfriendly policies will keep me from shopping or
> recommending them to anyone except people I do not like ;-)
>
> Dave
>
>
>
>   
>> all,
>>
>> content:
>> does anyone know if intrex has a policy requiring that we have our
>> membership card with us at the time of purchase? i was just at the cary
>> store, called my wife to get the number off of the card, and had the
>> discount refused by someone that said that he was the manager because i
>> didn't have the card with me.
>>
>> additional discourse:
>> i confess that i was rather taken aback by his changing story about if
>> it was company policy or store policy or his policy. at one point he
>> stated that he didn't care if it was company policy or not but that it
>> was his policy. he later recanted that and said that it was "his
>> understanding of company policy".
>>
>> as i left i told him that i was very dissatisfied with the transaction
>> in general and specifically with my interaction with him. he stated that
>> he was equally dissatisfied with his interaction with me. i confess that
>> i stepped over the "rude" line there. was it appropriate for him to make
>> such an unprofessional (even if honest) statement to me? (rhetorical
>> question.)
>>
>> conclusion:
>> anyway, i'm curious if anyone knows what the company policy is. a quick
>> perusing of the trilug and intrex sites did not yield anything for me.
>>
>> thanks,
>> stan
>>
>> Stan B. Briggs
>> +++++++++++++++++++
>> www.oBoJ.org: openBBQ/openJAM is a celebration of food, music, and good
>> times. Attendance is open to all who wish to enjoy some BBQ, accoustic
>> live music, and the company of others in the spirit of the Open Source
>> community while supporting an excellent public cause
>> [www.FriendsOfDix.org].
>> +++++++++++++++++++
>>
>>
>>
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>>     
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