[TriLUG] unpleasant experience at intrex cary

[Jason Tower]

just so everyone knows, i'm forwarding a couple of these posts to our 
contact at intrex.  it sounds like a few of their employees are unaware 
of the trilug discount that was promised to our members.  i'm sure that 
will be rectified in short order.

that being said, i'm quite certain that you will need your trilug card 
to obtain the trilug discount.  a membership number provided verbally 
isn't going to mean anything to an intrex employee.  it can't hurt to 
ask, but if they refuse you can't really blame them.  heck, i buy parts 
from intrex from time to time and have never gotten a discount because i 
never have my trilug card with me.

jason

mark wrote:
> I bought a computer there a few weeks ago - They didn't except my card 
> towards anything. They weren't rude but not customer friendly either - I 
> don't think I'd shop there or recommend them to anyone either.
> 
> Mark
> 
> Dave Sorenson wrote:
> 
>> I had an unpleasant experience at Intrex off of Six Forks as well.
>> Rudeness and customer unfriendly policies will keep me from shopping or
>> recommending them to anyone except people I do not like ;-)
>>
>> Dave
>>
>>
>>
>>  
>>
>>> all,
>>>
>>> content:
>>> does anyone know if intrex has a policy requiring that we have our
>>> membership card with us at the time of purchase? i was just at the cary
>>> store, called my wife to get the number off of the card, and had the
>>> discount refused by someone that said that he was the manager because i
>>> didn't have the card with me.
>>>
>>> additional discourse:
>>> i confess that i was rather taken aback by his changing story about if
>>> it was company policy or store policy or his policy. at one point he
>>> stated that he didn't care if it was company policy or not but that it
>>> was his policy. he later recanted that and said that it was "his
>>> understanding of company policy".
>>>
>>> as i left i told him that i was very dissatisfied with the transaction
>>> in general and specifically with my interaction with him. he stated that
>>> he was equally dissatisfied with his interaction with me. i confess that
>>> i stepped over the "rude" line there. was it appropriate for him to make
>>> such an unprofessional (even if honest) statement to me? (rhetorical
>>> question.)
>>>
>>> conclusion:
>>> anyway, i'm curious if anyone knows what the company policy is. a quick
>>> perusing of the trilug and intrex sites did not yield anything for me.
>>>
>>> thanks,
>>> stan
>>>
>>> Stan B. Briggs
>>> +++++++++++++++++++
>>> www.oBoJ.org: openBBQ/openJAM is a celebration of food, music, and good
>>> times. Attendance is open to all who wish to enjoy some BBQ, accoustic
>>> live music, and the company of others in the spirit of the Open Source
>>> community while supporting an excellent public cause
>>> [www.FriendsOfDix.org].
>>> +++++++++++++++++++
>>>
>>>
>>>
>>> -- 
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>>> http://www.trilug.org/mailman/listinfo/trilug
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>>> TriLUG Member Services FAQ : http://members.trilug.org/services_faq/
>>>
>>>     
>>
>>
>>   
> 
>