[TriLUG] unpleasant experience at intrex cary

[Jason Faulkner]

Yeah, that's the only place I've been.

I made a comment that the storefront was nice, and the sales guy said
that the store in Durham does more business with businesses.

--Jay

On 5/27/06, Brian Henning <lugmail at cheetah.dynip.com> wrote:
> I know I'm a bit late jumping on this thread, but I'd also like to add
> my positive vote for Intrex of Durham; I've never been met with anything
> but professional, courteous, and friendly service.
>
> ~B
>
> Carl Crider wrote:
> > I'd like to add that I use the Intrex in Durham quite a bit, and never
> > have a problem with customer service or anything else. Just adding one
> > plus to the pile here.
> >
> > Thanks
> >
> >
> > On 5/27/06, stan briggs <stan at stanbriggs.com> wrote:
> >
> >>
> >> all,
> >>
> >> content:
> >> does anyone know if intrex has a policy requiring that we have our
> >> membership card with us at the time of purchase? i was just at the cary
> >> store, called my wife to get the number off of the card, and had the
> >> discount refused by someone that said that he was the manager because i
> >> didn't have the card with me.
> >>
> >> additional discourse:
> >> i confess that i was rather taken aback by his changing story about if
> >> it was company policy or store policy or his policy. at one point he
> >> stated that he didn't care if it was company policy or not but that it
> >> was his policy. he later recanted that and said that it was "his
> >> understanding of company policy".
> >>
> >> as i left i told him that i was very dissatisfied with the transaction
> >> in general and specifically with my interaction with him. he stated that
> >> he was equally dissatisfied with his interaction with me. i confess that
> >> i stepped over the "rude" line there. was it appropriate for him to make
> >> such an unprofessional (even if honest) statement to me? (rhetorical
> >> question.)
> >>
> >> conclusion:
> >> anyway, i'm curious if anyone knows what the company policy is. a quick
> >> perusing of the trilug and intrex sites did not yield anything for me.
> >>
> >> thanks,
> >> stan
> >>
> >> Stan B. Briggs
> >> +++++++++++++++++++
> >> www.oBoJ.org: openBBQ/openJAM is a celebration of food, music, and good
> >> times. Attendance is open to all who wish to enjoy some BBQ, accoustic
> >> live music, and the company of others in the spirit of the Open Source
> >> community while supporting an excellent public cause
> >> [www.FriendsOfDix.org].
> >> +++++++++++++++++++
> >>
> >>
> >>
> >> --
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> >> http://www.trilug.org/mailman/listinfo/trilug
> >> TriLUG Organizational FAQ  : http://trilug.org/faq/
> >> TriLUG Member Services FAQ : http://members.trilug.org/services_faq/
> >>
> >
> >
> >
> --
> TriLUG mailing list        : http://www.trilug.org/mailman/listinfo/trilug
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> TriLUG Member Services FAQ : http://members.trilug.org/services_faq/
>


-- 
Jason Faulkner
http://oldos.org