[TriLUG] unpleasant experience at intrex cary

[Matt Nash]

I have had only pleasant experiences in the Durham, Chapel Hill, and 
Winston-Salem stores.

Jason Faulkner wrote:

> Yeah, that's the only place I've been.
>
> I made a comment that the storefront was nice, and the sales guy said
> that the store in Durham does more business with businesses.
>
> --Jay
>
> On 5/27/06, Brian Henning <lugmail at cheetah.dynip.com> wrote:
>
>> I know I'm a bit late jumping on this thread, but I'd also like to add
>> my positive vote for Intrex of Durham; I've never been met with anything
>> but professional, courteous, and friendly service.
>>
>> ~B
>>
>> Carl Crider wrote:
>> > I'd like to add that I use the Intrex in Durham quite a bit, and never
>> > have a problem with customer service or anything else. Just adding one
>> > plus to the pile here.
>> >
>> > Thanks
>> >
>> >
>> > On 5/27/06, stan briggs <stan at stanbriggs.com> wrote:
>> >
>> >>
>> >> all,
>> >>
>> >> content:
>> >> does anyone know if intrex has a policy requiring that we have our
>> >> membership card with us at the time of purchase? i was just at the 
>> cary
>> >> store, called my wife to get the number off of the card, and had the
>> >> discount refused by someone that said that he was the manager 
>> because i
>> >> didn't have the card with me.
>> >>
>> >> additional discourse:
>> >> i confess that i was rather taken aback by his changing story 
>> about if
>> >> it was company policy or store policy or his policy. at one point he
>> >> stated that he didn't care if it was company policy or not but 
>> that it
>> >> was his policy. he later recanted that and said that it was "his
>> >> understanding of company policy".
>> >>
>> >> as i left i told him that i was very dissatisfied with the 
>> transaction
>> >> in general and specifically with my interaction with him. he 
>> stated that
>> >> he was equally dissatisfied with his interaction with me. i 
>> confess that
>> >> i stepped over the "rude" line there. was it appropriate for him 
>> to make
>> >> such an unprofessional (even if honest) statement to me? (rhetorical
>> >> question.)
>> >>
>> >> conclusion:
>> >> anyway, i'm curious if anyone knows what the company policy is. a 
>> quick
>> >> perusing of the trilug and intrex sites did not yield anything for 
>> me.
>> >>
>> >> thanks,
>> >> stan
>> >>
>> >> Stan B. Briggs
>> >> +++++++++++++++++++
>> >> www.oBoJ.org: openBBQ/openJAM is a celebration of food, music, and 
>> good
>> >> times. Attendance is open to all who wish to enjoy some BBQ, 
>> accoustic
>> >> live music, and the company of others in the spirit of the Open 
>> Source
>> >> community while supporting an excellent public cause
>> >> [www.FriendsOfDix.org].
>> >> +++++++++++++++++++
>> >>
>> >>
>> >>
>> >> --
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>> >>
>> >
>> >
>> >
>> -- 
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>>
>
>